Returns & Exchanges

At UKLASH, we want you to be completely satisfied with your purchase. We offer a 14-day return window for products in their original, unopened condition, alongside our Money-Back Guarantee for eligible lash and brow serums.

1

Check Eligibility

Ensure your items are unopened, in original packaging, and within the 14-day return window, or qualify under our specific Money-Back Guarantee terms.

2

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

3

Pack and Post

Securely package your items and use the prepaid shipping label provided through the portal to drop off your package at any authorized carrier location.

4

Receive Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing